FAQs

The Ski Shop Plus

Have a ski shop-related question? The Ski Shop Plus have the answer. Check out these FAQs and call us today for more information!

  • Can I rent equipment the same day I come in?

    Yes, same-day rentals are possible if we have available equipment. Just come by for a fitting to get the boots and gear that suit you best.

  • Do you carry both new and pre-owned gear?

    Absolutely, we offer both new and used equipment for sale.

  • Can I trade in my old gear?

    Yes, trade-ins are accepted for store credit, though approval is at the shop’s discretion.

  • Do you offer special ordering for specific items?

    Yes, we can place special orders to meet your needs!



  • Do you carry cross-country equipment?

    Yes, cross-country gear is available in our inventory.

  • Can I purchase gift cards?

    Yes, gift cards are available for purchase in-store.

  • How frequently should I tune my skis or snowboard?

    We recommend tuning every 5-10 days on the slopes for the best performance.

  • What is your return policy?

    Sale items are final, but you can exchange items within 14 days if they’re in original packaging and you have the receipt. Mounted equipment is non-returnable.

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